These terms apply to the business website package offered by Myzow Solutions LLP (GSTIN 27ABCFM0433E1ZR, LLPIN AAF-3140), 501/A, B Wing, 6th Floor, Supreme Business Park, Hiranandani Gardens, Powai, Mumbai, Maharashtra 400076, India (“we”, “us”) on myzow.com/business-website/. By placing an order you agree to them.
1. Price
- ₹7,850 including 18% GST when ordered and paid online through our website.
- ₹8,850 including 18% GST when ordered through a call, WhatsApp, email or a payment link we send you.
- The price covers the first year. From the second year, renewal is ₹2,750 per year including GST (see section 6).
- We issue a GST tax invoice for every payment. Give us your GSTIN when ordering if you want the invoice in your business name.
2. What's included
- Design and build of a static, mobile-friendly website of up to 5 pages.
- Website text written by us from the information you provide.
- Registration of one non-premium .in or .com domain for one year, in your name.
- Hosting and an SSL certificate (https) for one year.
- A contact form, click-to-call, a WhatsApp button and a Google Maps location.
- Basic on-page SEO (page titles, descriptions, sitemap).
- Email forwarding from addresses on your domain to an existing inbox.
- 2 rounds of changes after the first version is delivered.
Not included (available separately at extra cost): online payments or a shopping cart, user logins or member areas, a blog or content-management system, business email mailboxes, more than 5 pages, logo design, photography, paid stock images beyond what we choose to use, and advertising or ongoing SEO.
A “premium” domain is one the registry or registrar sells above its standard price. If the name you want is premium or unavailable, we will suggest alternatives, or you may pay the difference.
3. Delivery
- We deliver the first version of your website, live on your domain, within 3 working days of receiving your complete details.
- “Complete details” means: the order form, your logo (if you want one used), any photos you want on the site, and your confirmation of the domain name. If you have no logo or photos, tell us and we will proceed without them.
- “Working days” are Monday to Friday, excluding public holidays. The day we receive your complete details is not counted.
- A new domain can occasionally take up to 24–48 hours to work everywhere on the internet after registration; this is outside our control.
- This is a digital service. Nothing is shipped physically; the website is delivered online and we send you the link by email or WhatsApp.
4. Changes and revisions
- After the first version is live you get 2 rounds of changes. One round is a single list of changes sent together.
- Please send your changes within 14 days of delivery. After that, the website is treated as approved.
- Changes cover text, photos, colours and layout within the agreed pages. Adding pages or features is quoted separately.
5. Your content and responsibilities
- You are responsible for the accuracy of the information you give us and for having the right to use any logo, photos or text you send.
- We write the text from your information; please review it before approving. You must not use the website for anything unlawful or misleading.
- Domain registration requires accurate owner details (name, address, email, phone), as required by the domain registry.
6. Yearly renewal
- From the second year, renewal is ₹2,750 per year including GST, covering the domain, hosting and SSL.
- We will remind you at least 30 days before the renewal date.
- If renewal is not paid by the due date, the website will go offline. The domain then enters the registrar's grace period; after that it may be deleted and become available to others, and we cannot guarantee it can be recovered.
- We may revise the renewal price for future years with at least 60 days' notice. A revised price never applies to a year you have already paid for.
7. Ownership
- The domain is registered in your name and belongs to you. On request we will provide the transfer (EPP) code so you can move it to another provider, subject to the registry's rules (for example, .com domains cannot be transferred within 60 days of registration).
- Once the package is paid for, the content written for you is yours to use. The design is provided as part of the hosted service; if you move hosting elsewhere we will give you a copy of the website files.
8. Cancellation and refund policy
- Before we start work (before you have sent your complete details): you can cancel for a full refund.
- After work has started but before the first version is delivered: you can cancel and we refund the amount paid minus the cost of the domain, if it has already been registered in your name (the domain stays yours for the year).
- After the first version has been delivered: the package is not refundable.
- Renewal payments are not refundable once the domain and hosting have been renewed.
- To cancel, email sales@myzow.com or WhatsApp +91 95031 22207 with your order reference.
- Approved refunds are made to the original payment method within 5–7 working days. Your bank may take a few more days to show it.
- If a payment fails but money is deducted, it is normally reversed automatically by your bank or Razorpay within 5–7 working days. Contact us with the payment ID if it isn't.
9. Service and liability
- We aim to keep your website online at all times but cannot guarantee uninterrupted availability; occasional maintenance or third-party outages may occur.
- Our total liability for any claim related to the package is limited to the amount you paid us for the current year.
- These terms are governed by the laws of India, and courts in Mumbai have jurisdiction.