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Custom CRM · Mumbai · Since 2008

Custom CRM Development Company in Mumbai

Ready-made CRMs make your team work the way the software wants. We build a CRM around the way you actually sell — your lead sources, your stages, your approvals — and we’ve been building business software for 18 years.

  • Leads, follow-ups, quotes and field visits in one system
  • Reminders and alerts so no enquiry goes cold
  • Projects start from ₹50,000 + GST
Discuss my requirement Chat on WhatsApp Call +91 95031 22207

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18 years
in business — building software since 2008
3
live products we build and run ourselves
Mumbai
based team, working with clients across India
₹50,000
projects start from, + GST

The problem

Why teams outgrow ready-made CRMs

1

Your process doesn’t fit their pipeline

Real sales have approvals, price lists, dealer margins and site visits. In a generic tool those end up in side spreadsheets and WhatsApp groups — which is exactly where leads get lost.

2

The data lives in five places

Enquiries arrive through your website, calls, WhatsApp and agents; orders sit in your accounts software. A custom CRM brings them together and connects to the systems you already use.

3

Per-user fees keep growing

Every new salesperson adds to a monthly bill. A custom CRM has a build cost and predictable running costs — no per-seat charge as your team grows.

What we build

What a Myzow CRM can include

We start with the few modules that fix your biggest problem, then add the rest as your team asks for them.

Lead capture & routing

Website forms, WhatsApp and Excel imports land in one inbox and are assigned automatically by region, product or workload.

Pipeline & follow-ups

Your own stages, next-action dates, reminders and overdue alerts — so every enquiry has an owner and a next step.

Customer records

Contacts, history, notes and documents in one profile, so whoever picks up the phone knows the story.

Quotes & orders

Price lists, discounts and approvals, with quotations and order forms generated as PDFs.

Field sales & visits

Beat plans, visit logs, outlet records, territories and map views for teams that work on the road.

Targets & performance

Targets and achievement by person, team, zone or product, with comparisons and Excel export.

Lapsed-customer alerts

Spot accounts that have stopped ordering, and what they used to buy, before a competitor does.

Roles, permissions & audit log

Each person sees only what they should, and every change can be traced.

Proof

CRM-style systems we’ve built

Our CRM work has grown out of real sales and customer operations. Client dashboards are shown with names and figures blurred.

Sales-team & outlet management · food-products company

Field teams, outlets and zones on one screen

A sales platform for a food-products company with a large outlet network. Field teams work from beat plans and visit logs; managers see zone-wise performance, schemes and territory maps. The system raises alerts for outlets that have stopped ordering, along with what they used to buy.

  • Outlet records, beat plans and visits
  • Zone → sub-zone → state → city drill-down
  • Alerts for outlets that have gone quiet
  • Roles, audit log and Excel export

Client name, logo and figures are blurred.

Customer side · Pure Mart

Enquiries, members and promotions beside the orders

Behind Pure Mart’s online store sits a back-office with an enquiry inbox, member records, feedback surveys and promotion tools next to orders and products — the customer-facing half of a CRM, built into the same system.

  • Enquiry inbox with unread count
  • Member records and feedback surveys
  • Promotions, banners and coupons
See the Pure Mart project →

Figures are blurred.

Who a custom CRM suits

  • Businesses with dealer, distributor or field-sales networks
  • Service companies with an enquiry → quote → order cycle
  • Real estate, education and other enquiry-driven businesses
  • Teams whose sales process doesn’t match any ready-made tool
  • Companies paying more every year in per-user CRM licences

Connects to what you already use

  • Your website and landing-page forms
  • WhatsApp, SMS and email notifications
  • Accounting and ERP software, through exports and APIs
  • Payment gateways and invoicing
  • Excel / CSV import and export
  • Mobile access for field teams: responsive web or a dedicated app

Built on PHP and MySQL with a modern JavaScript front end.

How we work

How a CRM project runs

  1. 1

    Understand your sales process

    A call and a look at how you sell today: your stages, your sheets, your tools, and the places leads go missing.

  2. 2

    Scope & quote

    The modules, users, integrations and timeline are written down with a price before any work starts.

  3. 3

    Design the screens

    Clickable screens for your team to react to, so we build from agreement, not guesswork.

  4. 4

    Build in phases

    The module that matters most goes live first; the rest follow in stages you can review.

  5. 5

    Train, launch & support

    Team training, data import from your sheets or old CRM, go-live — then support plans.

Pricing

Projects start from
₹50,000 + GST

Every project is scoped and quoted in writing before work begins. The price depends on the modules, number of users, integrations and any data to migrate — so you can compare it fairly with ready-made options.

Get a quote

CRM timelines & pricing

A focused CRM: leads, pipeline, follow-ups, reports 4–8 weeks
Adds quotes, orders, field visits or integrations 8–14 weeks
Multi-team or multi-branch rollout with data migration 3–5 months, in phases

Typical ranges for a first release, not promises — they depend on scope, how quickly feedback comes back and how clean your existing data is. Projects start from ₹50,000 + GST.

Questions

Frequently asked questions

How much does a custom CRM cost in India? +

Projects start from ₹50,000 + GST. A focused CRM for a small team sits at the lower end; the price rises with the number of modules, users, integrations and the amount of data to migrate. You get the scope and price in writing before work begins, so you can compare it fairly with ready-made options.

How long does it take to build a CRM? +

A focused first release — leads, pipeline, follow-ups and reports — typically takes 4–8 weeks. Adding quotes, field visits or integrations takes it to 8–14 weeks. We build in phases so your team can start using the first module early.

Should we build a custom CRM or buy one? +

If a ready-made CRM covers most of your process, buy it: it’s faster and cheaper, and we’ll tell you so. Custom makes sense when your process has approvals, price lists or field visits that no standard tool handles well, when the CRM must connect to your own systems, or when per-user fees keep climbing.

Can you move our existing data from Excel or another CRM? +

Yes. We import from Excel and CSV files and from tools that can export their data, then clean and map it before go-live and check the result with you.

Can our field team use it on their phones? +

Yes. It works on phones as a responsive web app, or as a dedicated Android or iOS app when you need offline use, GPS or push notifications.

Will it work with WhatsApp, our website and our accounts software? +

Website forms, WhatsApp, SMS and email notifications, Excel exports and API connections to other software are all possible. We confirm what is feasible with your specific tools while scoping.

Who owns the software and the data? +

Your business data is yours. Ownership of the software, hosting arrangements and handover are agreed in writing when we quote, so there are no surprises later.

What support do you offer after launch? +

We offer support plans for fixes, updates and new features, and we can keep adding modules as your sales process evolves.

Related

Other software we build

Custom ERP Development

Orders, inventory, production, accounts and people in one system — built in phases around your operations.

Learn more →

Business Dashboards

Live dashboards on your own data — sales, production, stock and customers on one screen.

Learn more →

Mobile App Development

Android, iOS and React Native apps — from a focused first version to a full product with its own admin panel.

Learn more →

See all custom software development services →

Get in touch

Tell us what you’re planning

A short note is enough to start. Tell us what you do, what isn’t working today and what you want to build — we’ll reply by email or WhatsApp.

Chat on WhatsApp Call +91 95031 22207

Myzow Solutions LLP · Mumbai · building software since 2008

Tell us about your CRM requirement

We’ll reply by email or WhatsApp.

We reply by email or WhatsApp. By sending this you agree to be contacted about your enquiry — see our Privacy Policy.

Thank you — we’ve got it

Add details on WhatsApp